When you rely on a vendor to provide your business with a product or service, you develop a relationship. A contract between your vendor and your business establishes and defines that relationship. But when a vendor doesn’t follow through with that contract, they affect your ability to run your business.
If a vendor breaches the contract they have with you, you may need to take legal action against them. But sometimes a good relationship can prevent contract disputes. Here are a few tips for maintaining a solid relationship with your vendor:
- Get to know your vendor – Part of developing a good relationship means getting to know your vendor. Understand their business and how it relates to yours. If you and your vendor know and respect each other, you will work together to find the best resolution to any problem.
- Choose quality over quantity – Don’t choose the cheapest vendor you can find. Shop around for the company that provides the best product for the best value. Remember that your vendor runs a business too. Respecting their value can help them respect you.
- Work together – If you withhold important information that your vendor needs, they cannot provide you with a good product or service. Make sure they understand your needs while you respect their needs as well.
A good relationship may not survive a breach of contract
Unfortunately, establishing a strong relationship with your vendor may not be enough. If your vendor won’t amicably solve a contract dispute, you may have to ask a court to rule on it. A vendor that doesn’t uphold its legal contract responsibilities can put your business in danger. Filing legal action against a vendor that breaches contract protects your business.
While developing a good relationship with your vendor is important, your business should always come first.